Ronald Magendans

Dialogue Cloud v3, Attendant Console, Attendant Console for Dialogue Cloud

My name is Ronald Magendans, and I work as a Pre-Sales Consultant at Esprit-ICT. In my role, I specialize in creating functional and technical designs, ensuring tailored and effective solutions for our customers. My primary focus lies in everything related to calling with Microsoft Teams, a field I passionate about.

As part of my responsibilities, I guide clients on their journey from traditional telephony systems to fully embracing Teams calling. I take pride in helping organizations transition smoothly, ensuring they understand the benefits and potential of modern communication tools.

Within Esprit-ICT, I also play an active role in organizing and delivering knowledge and inspiration sessions about calling with Teams. These sessions are designed to inform and inspire clients, empowering them to make informed decisions as they move toward a future with Teams calling.

In addition to Teams calling, Esprit ICT offers Anywhere365 as part of our portfolio to meet customer requirements for contact center and operator console functionality. By leveraging this solution, we provide our clients with a robust platform to enhance customer interactions and streamline communication workflows.