Country:
United Kingdom/EMEA
Language:
English
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LinkedIn Profile
Microsoft certified Contact Centers
With 30 years’ experience within voice and data, I have extensive knowledge and understanding of the challenges faced by organisations in driving high quality customer service and how to align these with Microsoft Unified Communication and Contact Centre solutions. A product evangelist in the Contact Centre space, I endeavour to share content on social channels to inform, inspire and educate both other consultants and clients.
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