Years of experience with Teams Direct Routing and SBC configuration/management. Dialogue Studio configuration, customization and maintenance with different CRM systems. UCC deployment, troubleshooting.
I'm 25 year old male from Slovakia working with Resonate Service as a unified communications technical engineer with the operations team. Got myself into UC in 2020, with my first experience being supporting a big account's move from legacy solutions. It has just been a ride ever since, recently refocusing towards contact centre solutions. Although practically still a junior in my field, I like to make myself believe that I'm able to bring something worthwhile to the table whether that be in the form of improvement ideas or approaches to different problems. Big fan of music, nature, food, gaming, kindness and many others.
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