Grow your business with AnywhereNow and Microsoft Teams
AnywhereNow is a web-based call centre software solution capable of taking your business to new heights. If your employees already use Microsoft Teams, our tight integration and cloud-based customer support can supercharge their productivity levels and enhance customer satisfaction.
We increase the value of your investment in Microsoft Teams. Don’t wait to find out how.
Overview of Services
Microsoft Teams integration
Does your company have existing investments in the Microsoft ecosystem? With AnywhereNow, you can get more from these investments by natively leveraging all the MS Teams contact centre functionality your employees are already familiar with.
AI-augmented capabilities
Deepdesk, AnywhereNow’s advanced AI tool can support your agents by listening to conversations or reading text messages before recommending the best response based on reliable customer data. Our approach to AI combines both automation and the human touch - whether you are launching a new chatbot or summarising customer interactions. Automate the delivery of meaningful, personalised dialogues and radically innovate customer engagement through AnywhereNow and AI.
Web-based
The AnywhereNow platform can be accessed from any device, anywhere in the world. One of the leading cloud contact centre platforms on the market, AnywhereNow will route customer enquiries to your most relevant Teams-powered agent - whether they reach out to you via phone, email, messaging app, or any other channel.
Call recording analytics
Whether for compliance or quality management, recording inbound, outbound and internal calls is straightforward with AnywhereNow. Layering analytics on top of these recordings lets businesses measure the KPIs that will provide genuine business impact.
Connect with your CRM
With AnywhereNow, you can create a seamless bridge between Microsoft Teams and your favourite CRM. Our platform can be delivered as a seamless add-on that transforms your CRM into a powerful tool for your contact centre agents. Enjoy the productivity benefits of a single-screen modern workplace within Microsoft Teams or your CRM of choice.
Don't just take our word for it. Trusted by 2000+ Global Clients
Why Choose Us
Choosing AnywhereNow means you are always able to fully leverage the Microsoft ecosystem. We are one of the top cloud-based contact centre solutions on the market, delivering enhanced customer engagement, efficient workforce collaboration, AI-driven insights, and a full omnichannel service experience - all utilising the power of Microsoft Teams.
Our value propositions include:
The world’s first certified Microsoft Teams Contact Centre
A HUMAN perspective on AI
Everything in a single interface
CRM integration
Improved customer engagement
Enhanced productivity
Powerful interaction capabilities
Choose your PSTN connection
Our most common customer questions answered
Although AnywhereNow is not manufactured by Microsoft, it is a native Microsoft Teams contact centre solution trusted by over 1800 global enterprises.
No. AnywhereNow is a zero-code solution. Even our automation features allow contact centre managers, supervisors or other designated users to design and publish dialogue flows without any knowledge of coding required.
On average, our customers save 45 seconds per agent, per contact.
The Anywhere365 WebAgent is available in Chinese (Simplified), Danish, Dutch, English, German, French, Italian, Spanish and Swedish.
On average, our customers save 45 seconds. Per agent. Per contact.
Rethink what an Microsoft Teams contact centre is capable of
Bring contact centre capabilities to all your Teams’ users. Innovate and integrate with AnywhereNow so your agents can access all the tools used in a modern call centre from a single interface.